Rahul Ramachandran

Experiences

Manage a high volume enterprise security product portfolio and solutions (SRX Series) with over 20K customers.
Develop strategies, product vision and roadmap for SaaS-based WAN analytics and assurance solution, network security offering and SD-WAN.
Launch multiple products/solutions reaching more than 1000 customers with active deployments.
Evangelize product vision, roadmap with executive management and key stakeholders from across organization (UI/UX, Engineering, Product Marketing and others) to design and shape features, products and solutions.
Shepherd products from its inception to customer sales and deployment along with driving product positioning, messaging and managing go-to-market (GTM) activities.
Drive business and investment strategies based on extensive market research and data-driven financial analysis.
Spearhead implementation of critical features driving business growth including, SaaS app management, AppQoE (Quality of Experience), WAN Assurance (AI/ML based WAN/App analytics, SLA and SaaS management) and many others.
Work closely with large customers and partners to identify key use-cases and requirements.

Sales enablement activities focused on network security products and solutions including SRX, vSRX and related security technologies.
Prepared demos, configuration guides and reference architecture new products, features and solutions.
Provided subject matter expertise in Secure SD-WAN connectivity, NGFW and Universal CPE.
Lead technical evangelist for virtual firewall and private/public (AWS and Azure) cloud deployments.
Engaged in technical customer meetings, including detailed product overview/demos, and in-depth technical conversations.
Engaged in GTM activities including design of marketing materials for new products and solutions.
Developed and conducted technical field training and solutions deep dive for sales team, partners and targeted customers.
Performed business and technical competitive analysis including Cisco, Meraki, Fortinet, Palo Alto Networks and others.
Worked with engineering to design, implement and improve features and solutions.

Designed and executed customer profile use-cases and test plans.
Tested end-to-end firewall features and services such as Polices, NAT, AppSecure, UTM, IDP, IPsec VPN, HA of Juniper SRX Firewalls.
Performed firewall capability testing in a simulated environment using 3rd party tools, viz. Breaking Point, Ixia - IxExplorer/IxLoad and Spirent.
Designed complex automation test infrastructure for the team and writing automation scripts in Perl for performing test execution.
Mentored interns and new hires by providing training and guidance.

Provided technical support to customers to monitor and manage their network security devices.
Provided on-demand support to customers by live troubleshooting and resolving network issues.

Senior Product Manager - Cloud and Network Security